Benjamin Mak

Business Data Analyst @ Bank of Montreal

May 2024 - August 2024

I worked on a project involving a major change in the company database to optimize data storage. By analyzing complex historical Datasets, I presented my results to impacted end-users to help make data driven decisions and determine business requirements.

Key Skills: Data Analysis, Requirement Tracking , Data Design

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Product Coordinator @ WellnessLiving

September 2023 - December 2023

I worked in the Application Support Sector, assisting Customer Service Agents and Engineers in responding to reported technical issues faced by business users. I also worked on some other projects such as Competitive Analysis and Sprints, to improve the quality of the company software.

Key Skills: Product Management, Application Support

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Guest Relations - Transportation Coordinator @ Muskoka Woods

May 2023 - September 2023

As a part of the Guest Relations Team, I worked on the frontline to ensure positive experiences for all customers, providing good Customer Service and performing administrative tasks. In addition, I managed the Camp Transportation on a weekly basis

Key Skills: Customer Service, Administration, Data Entry, Project Coordination

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Undergraduate Student @ University of Toronto Scarborough

September 2020 - June 2025

Completed Bachelor's Degree in Science, with a Specialist in Mathematics (Comprehensive Stream, with Co-op) and a Minor in Statistics

Program Requirements